Refund policy

Our Products Are Made Just for You
Every apparel and accessory item in our store is printed on demand when you order it. Because each item is made specifically for you, we can't accept returns or exchanges for change of mind, wrong size, or wrong color. Please check the sizing notes on each product page before ordering. Some items run small, and this is noted where it applies.

Damaged, Defective, or Wrong Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right with a free replacement or a full refund. There's no need to send the item back.

To start a claim, email jim@entertainmentmarketer.com within 30 days of delivery and include:
- Your order number
- A clear photo showing the problem

Lost Packages
If your order doesn't arrive, contact us and we'll arrange a replacement or refund.

Wrong Shipping Address
Please double-check your address at checkout. If an order is returned because of an incorrect or incomplete address, we can reship it, but additional shipping charges will apply.

Gift Cards and Digital Products
Gift cards and digital downloads are non-refundable.

European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return it within 14 days of receiving it, for any reason and without justification. Items must be unworn and unused, in their original condition, with proof of purchase. To start an EU return, email jim@entertainmentmarketer.com. Returns must be sent to: 4025 Dorchester Rd, #188, Niagara Falls, ON L2E 7K8, Canada.

Refunds
Approved refunds are issued to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund.

Questions? Contact us anytime at jim@entertainmentmarketer.com.